I Bought a Vehicle - Where Is My Invoice?
If you purchased a vehicle at auction, your invoice will not be available immediately after the auction closes. Before the invoice is released, you must complete the title information form sent to the email address on your bidder account.
Why Is My Invoice Not Showing?
Vehicle purchases require additional information to properly prepare the title and calculate the correct taxes and fees.
Because of this, invoices are temporarily held until the required information is submitted and reviewed.
What You Need to Do
After the auction closes, you will receive an email from sabrina@rollerauction.com with a title information form.
Please complete this form as soon as possible.
The form collects important details such as:
• Buyer name for the title
• Address information
• Registration details
• Any applicable tax information
What Happens Next
Once you submit the form:
• Our team will review the information
• We will calculate the correct tax rate and buyer’s premium
• Your final invoice will be created and sent to you
When Will I Receive My Invoice?
Invoices are typically sent after:
• the title information form is completed
• the information has been reviewed and approved
Delays in completing the form may delay your invoice.
Important Reminder
Payment cannot be completed until the final invoice is issued.
To avoid delays, please complete the title form as soon as you receive it.
Didn’t Receive the Title Form?
If you do not see the email:
• Check your spam or junk folder
• Make sure your email address is correct on your account
• Whitelist Roller Auction emails to ensure delivery
If you still cannot find it, contact us:
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